About Us + FAQ
WHO ARE THE FELLAS?
WHEN WILL MY ORDER SHIP?
Within AUS, expect your item within 3-5 business days of purchase. International orders will get to you in 15-17 business days of purchase.
WHAT IS YOUR RETURN POLICY?
You may cancel or amend your order within 24 hours of purchase. We are committed to our customers and want you to be happy. We stand by our product and offer a 100% customer satisfaction guarantee. Just return the product to us undamaged within 30 days.
*NOTE: we do not provide pre-paid shipping packages to send products back to us. You must send back unwanted product at your own expense.
DO YOU OFFER BULK PRICING?
We offer bulk pricing on a very limited basis. Please email firstname.lastname@example.org if you are interested in buying 20+ pieces.
WHO DO I CONTACT FOR PRESS INQUIRIES?
For all press inquiries email: email@example.com and your email will be forwarded to the best person!
INCHES OR CENTIMETERS?
WHAT CARRIER DO YOUR ORDERS SHIP?
Most orders are shipped via Australia Post, some are shipping with a regional carrier.
WHICH METHODS OF PAYMENT DO YOU ACCEPT?
We accept Visa, Mastercard, Amex, and Paypal.
WHO DO I CONTACT FOR ANY OTHER QUESTIONS?